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A Warehouse Management System (WMS) works by efficiently managing the various tasks and processes involved in warehouse operations. Here’s an overview of how a typical WMS operates:

Data Input and Integration

The WMS receives data from various sources, such as ERP systems, barcoding or RFID scanners, and manual inputs. This data includes information about incoming shipments, inventory levels, customer orders, and other warehouse-related data.

Inventory Management

The WMS maintains a real-time database of all inventory items, their locations within the warehouse, and relevant details like batch numbers, expiration dates (if applicable), and serial numbers. It constantly updates the inventory database as goods are received, moved, or shipped.


When goods arrive at the warehouse, the WMS processes the inbound shipment by comparing the received items against the purchase order or advanced shipment notice. It may use barcoding or RFID to automate this process, updating the inventory with the received quantities and triggering put-away tasks.


The WMS determines the optimal location to store the newly received items based on the warehouse layout and product characteristics. It may employ algorithms to minimize travel time for put-away tasks and optimize space utilization.

Order Processing

When a customer places an order, the WMS receives the order details and identifies the best pick locations for the items. It may use various picking strategies like batch picking, wave picking, or zone picking to efficiently gather items for multiple orders simultaneously.


The WMS generates picking lists or tasks for warehouse staff, specifying the items to be picked and their locations. It may also provide pickers with handheld devices or pick-to-light systems to guide them through the picking process accurately and efficiently.

Packing and Shipping

Once items are picked, the WMS directs the packing process, ensuring the right items are packed correctly for each order. It generates shipping labels and may integrate with shipping carriers to arrange for the transportation of the orders.

Quality Control and Inspections

In industries with strict quality requirements, the WMS may incorporate quality checks and inspections at various stages of the warehouse process, such as during receiving, picking, or packing, to ensure only high-quality products are shipped.

Labour Management

The WMS tracks and manages the performance of warehouse personnel, helping optimize workforce allocation, monitor productivity, and identify areas for improvement.

Reporting and Analytics

The WMS provides various reports and analytics to warehouse managers, offering insights into inventory levels, order fulfillment, labor productivity, and other key performance indicators to aid in decision-making and process improvement.

Overall, a WMS orchestrates and optimizes warehouse operations, promoting efficiency, accuracy, and compliance, and ultimately improving the overall performance of the warehouse.

Contact THINK today to learn more about how our warehouse management system can revolutionise your warehouse management operations.

Are you worried that a Warehouse Management solution will cost you loads of money? Or you will be trapped in a long contract? Give THINK a call on 0330 350 0715, email enquiries@tkinv.com or complete the Quick Quote form below and we can work with your business to help save you money and drive down costs!


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